When you register with G2Wins every month, you are reserving that time slot for 1 on 1 and Semi-Private training.  This slot is reserved for you and I will expect you at that time each week unless notified otherwise.  Regular attendance is necessary if you wish to retain your reserved time.  Two consecutive late cancellations or no-shows will result in your time-slot being revoked, at which time we will find a new time slot that works for us both. Non-emergency cancellations must be received at least 48 hours in advance of your appointment time. 

Please be aware that the cancellation policy is not meant as a reprimand, but is organized to allow all clients availability for training.  Clients on the waiting list receive the cancelled slot when there is enough time to work out scheduling, which allows all who need training the ability to receive it.  Thank you for your kindness and understanding.